- AndyMark, Inc. ships almost exclusively parcel packages via FedEx
- Notification and tracking information will be sent to the customer provided e-mail at the time the product is shipped.
- Shipping costs include shipping, packaging and handling, and are the responsibility of the customer.
- Shipments originate from Kokomo, Indiana (Zip Code 46901).
- If you would like to ship using your FedEx account, indicate this shipping option and provide your account information in the Comment area of the order. We will charge the shipment to your account and omit our shipping charges when we ship your order.
- All product shipments are insured.
- We currently offer shipping via USPS for small parcels and for certain regional customers.
- Overnight deliveries are not guaranteed to ship the day the order was made if placed after 2 PM, ET.
Shipments within the Continental U.S.AndyMark utilizes an automatic shipping price calculator through FedEx for domestic shipments. These shipment costs will show up as different shipping options are chosen and the order is updated. Our most common shipping method is FedEx Ground and FedEx Home Delivery, but we also offer the following options:
- FedEx SmartPost - Delivery is typically 2 - 7 business days based on the distance to your destination (longer time in transit outside the contiguous 48 states).
- FedEx Priority Overnight - Delivery by 10:30 A.M. next day
- FedEx Standard Overnight - Delivery by 3 P.M. next day
- FedEx 2 Day* - Delivery by 4:30 P.M. 2nd day
- FedEx 2 Day AM Delivery* - Second-business-day delivery by 10:30 am to most US addresses, by noon to rural areas.
- FedEx Express Saver* - Delivery by 4:30 P.M. 3rd day
**The above shipping options are for Monday - Friday deliveries. If you require a Saturday Delivery, you must indicate this in the Comments section when you place your order. Your shipping option selected must be Priority Overnight, and there will be a $16 extra surcharge for this service that you will be charged for on your AndyMark order after the shipping rate is established. The "Ship To" address for a Saturday Delivery must be to a residence or a commercial business that is open to receive regular deliveries on a Saturday. A school address will not suffice.
All domestic shipments originate from Kokomo, Indiana (Zip Code 46901). Below is a ground service map illustrating transportation times from the date your package is shipped from our location.
Shipments to Hawaii and AlaskaFor shipment to Hawaii and Alaska, we offer the option of shipping via USPS. These shipment costs will show up as different shipping options are chosen and the order is updated.
Canada ShipmentsAndyMark ships to Canada using FedEx. When you place an order, all brokerage, shipping and taxes will be built into your total.
Brokerage Fees & Duties:For FedEx Ground shipments to Canada, if the order is less than $1599 you will be charged a minimum of $10 and no more than $20, based on the package value. If the value is more than $1600 you will be charged $55 for brokerage and customs fees. This will automatically be added and reflected in the shipping charge you see when you select your FedEx shipping price. For Express shipments to Canada - brokerage fees are already calculated in the FedEx shipping price.
Taxes:Taxes to Canada are charged differently based on what province the shipment is going to and whether the shipping address is residential or commercial. Any order placed by a Canadian customer will automatically have a 5% tax associated with the order. This is the commercial shipment tax for every province in Canada. We have set up an additional tax for residential customers that vary by province. If you place your order and you are charged the residential tax but you should get the commercial rate, you will need to send an e-mail to email@example.com and we will set you up to ensure you receive the commercial tax rate. If you already have an account on our website, and have shipped to a Canadian commercial address, you are already set-up in our system as commercial.
Delivery outside of United States & Canada:Shipping charges are dependent on location. Please select what shipping method you prefer when placing your order, and shipping fees are calculated at that time. We can provide USPS quotes for international shipments, and depending on the size and weight of the order, we can get a quote for other FedEx shipping services. Shipping prices can be adjusted after the order is placed. The order will ship when payment is received in full.
- AndyMark reserves the right to refuse an order.
- If you require a Certificate of Origin for your order, please indicate that in the Comments section of your order, or email firstname.lastname@example.org. There is a $30 fee to process a Certificate of Origin if done before the shipment leaves our warehouse. The processing fee is $40 if done after the shipment leaves.
- If we ship internationally on your FedEx account, or to a Freight Forwarder and you need Customs Invoice, we charge a $15 document processing fee.
- if we ship using your DHL account, we will assess a $30 processing fee. Indicate this shipping preference and provide your account information in the Comments section of your order.
- We can provide a USPS shipping quote, or other FedEx services quote, depending on the weight of your order. Please indicate your desire for a quote in the Comments section of your order.
Duties and Taxes on All International OrdersMany international packages are delivered to customers who are required to pay extra duties and taxes due to the incoming country. These extra charges are NOT included in the AndyMark shipping charges, and are solely the responsibility of the receiving customer.
2-day Shipping for the price of Ground!
January 5 - February 19, 2019
We know that many of our customers have time-critical deliveries during January and February. AM Advantage Shipping guarantees delivery of your order within 2 business days of leaving our facility at the lower Ground rate!
AM Advantage Shipping is available on orders of $50 or more placed between January 5 and February 19 being shipped to destinations in the contiguous 48 states. If a shipment will normally be delivered within 2 days using FedEx Ground shipping, it will ship FedEx Ground. Standard rates apply for Standard Overnight, Priority Overnight, and Saturday Delivery options.
Some items are not eligible for AM Advantage Shipping. You can put them on the same order as things that do qualify, but these items will always ship FedEx Ground while the other items on your order will ship with AM Advantage Shipping benefits. The ineligible items are:
- Hatch Panels (am-4000_hatch)
- Any item containing Pool Noodles
- Polycarbonate Sheets (all sizes)
- TileRunner drive system
- AM14U Family drive systems including the individual large items (inside, outer, end plates, wedge plates)
- FIRST Tech Challenge Field Perimeter (am-0481a) or large sections of this field
- AndyMark Field Perimeter (am-2800)
- Soft Tiles
- 3 Bank Battery Charger
- FIRST Tech Challenge Field Sets
- Battery Cart
- Swerve & Steer Modules
- Any 3' or 6' Extrusion
- Any large items not included on this list
- FIRST Choice Orders, unless there is an accompaning $50 minimum AndyMark.com purchase